Culture and Values
During the first years of the new millennium, Thomas & Betts faced a multitude of challenges as a new management team worked to restore the company to a customer-focused, market-driven position of leadership in the worldwide electrical industry. Today, the company is financially strong, poised for growth and focused on being the:
- Brand of Choice to the End-Users of Our Products
- Supplier of Choice for Our Distributors
- Employer of Choice for Our Associates
- Investment of Choice in Our Industry
We expect to achieve our goals by supporting a culture where individuals are empowered to act and are accountable for their actions; where employees conduct themselves with uncompromising integrity at all times; and where positive, mutually beneficial relationships are maintained with one another, our distributor partners and our suppliers.
Ten Guiding Principles provide the foundation for our culture and define for our employees and external stakeholders what we value as a company. In the simplest sense, these principles serve as a checklist for how we act and behave in the workplace. By working together to bring these principles to life, we will continue to deliver consistent, superior performance in everything we do.
- We Treat Each Other With Respect. We act professionally at all times, and acknowledge and seek differences of opinion.
- We Understand Customer Needs. We listen to our customers, act on their input and strive to exceed their expectations.
- We Are Committed to Operational Excellence and providing a safe and healthy workplace. We put quality and safety first in all we do, from manufacturing to sales to customer service.
- We Are Committed to Continuous Improvement. We constantly raise the bar to deliver better products, better results and increased customer and employee satisfaction.
- We Treat Customers and Suppliers Like Partners. We recognize that our success is dependent upon the success of our customers and support of our suppliers.
- We Adhere to Sound Financial Strategies. We set clear, measurable goals and follow through on our commitments.
- We Value Creativity and Innovation. We strive to be a leader in introducing innovative new products that deliver the highest quality at the best price.
- We Are Passionate About Winning and Support Risk Taking - But Never Recklessness. We are not afraid to challenge the status quo but with fact-based decision making and uncompromising integrity.
- We Encourage Trust and Open Communication. We share information willingly and don't avoid tough issues. We listen to, and learn from, others.
- We Set the Standard. We hold ourselves to the highest standards and strive to be the benchmark by which others are judged.